Refund and Returns Policy

Last Updated: 12/12/2025

At Easy Elegance Living, every product is made to order through our print-on-demand partners. Because of this, we cannot accept returns for change of mind or buyer’s remorse. However, if your item arrives damaged, defective, or incorrect, we’ll make it right.

How to Request a Return

1. Contact us at info@easyeleganceliving.com within 7 days of delivery.
2. Include your order number, photos of the item, and a brief description of the issue.
3. Our team will review your request and respond with a decision within 5 business days.

Return Shipping

• If your return is approved, we’ll provide instructions for sending the item back.
• Return shipping costs are the responsibility of the customer.
• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

• Once we receive and inspect your returned item, we’ll notify you of the refund status.
• If approved, your refund will be processed to your original payment method.
• Refund timing may vary depending on your bank or credit card company.

Non-Returnable Items

• Items returned without prior approval.
• Returns requested after the 7-day window.
• Items damaged due to misuse, not shipping or production.

International Orders

For customers in Canada, the United Kingdom, Ireland, Germany, Sweden, Australia, New Zealand, and other supported international locations:

• We cannot refund or replace items refused or returned due to unpaid customs fees or VAT.
• Shipping costs and customs duties are non-refundable once an order has been fulfilled.
• International customers are responsible for all customs duties, VAT, and import taxes required by their local government.

Questions?

If you have questions about this policy, please contact us at:

Easy Elegance Living
Email: info@easyeleganceliving.com